Keynote Speakers
Opening Keynotes from 8:40 AM – 10:00 AM by:


Dr. Kedar Mate, MD is Chief Innovation and Education Officer for the Institute for Healthcare Improvement (IHI), and is responsible for Research and Development, Innovation, and Faculty. In this capacity, Dr. Mate oversees the developments of innovative new systems designs to implement high-quality, low-cost health care both in the US and in international settings.

His work with health care administration and leadership of IHI’s multiple strategic partners has helped organizations to better understand the role of technical improvement and innovation and their impact on the business case for quality. An internal medicine physician, Dr. Mate is also an Assistant Professor of Medicine at Weill-Cornell Medical College and a Research Associate at Harvard Medical School’s Division of Global Health Equity. His current research activities include improving population management, behavioral health integration, health equity, addressing complex needs patients, and ambulatory patient safety.

For more information see here.

Dr. Granger Avery, MD is current president of the Canadian Medical Association. Based in Port McNeil, British Columbia, Dr. Avery has more than four decades of experience in rural generalist practice and more than three decades in medical politics – all which has given him a close look at the evolving practice of medicine and provided the opportunity of working with a number of remarkable healthcare providers who share the common purpose of healthier patients, a healthier society, and a fulfilling profession.

Dr. Avery has a fervent interest in rural health, having chaired several committees dedicated to improving the health of rural populations and the doctors who work there, as well as supporting our young doctors in training.

For more information see here.

Closing Keynotes from 4:15 PM – 5:00 PM by:

Dr. John Pawlovich, MD is the Aboriginal Health and Telehealth Lead for RCCbc. Dr. Pawlovich’s pioneering work in providing telemedicine to rural and remote First Nations communities such as Takla Landing is internationally recognized.

Telehealth initiatives that are currently being explored and/or supported through the work of Dr. Pawlovich include:

  • Collaborating with the First Nations Health Authority‘s on its Telehealth Expansion Project
  • Working with UBC’s eHealth Strategy office to develop new telemedicine-focused curriculum, organize telehealth and technology continuing medical education for BC practitioners, and create a telehealth foundational principles document
  • Exploring opportunities with the Shared Care Committee that will:
    • Examine how telehealth supports primary care physicians in BC; and,
    • Implement a pilot linking pediatricians in Prince George to rural northern BC Aboriginal communities

​​Carolyn Canfield, Citizen-Patient Leader, works across Canada and internationally to transform healthcare culture for better patient outcomes and professional career satisfaction. Her passion is for expanding opportunities for patients and families to partner with healthcare professionals in every aspect of care: practice improvement, service design, policy, evaluation, training and research. Frequent roles include keynote speaker, course instructor, seminar leader, patient engagement coach and strategic advisor. Carolyn’s discovery of patient safety and quality improvement began following the death of her husband in 2008 from failures in care, eight days after successful surgery, unacknowledged as a system failure and ignored for organizational learning.

Carolyn holds the position of honorary lecturer in the Department of Family Practice at the University of British Columbia. In 2014 she was recognized as Canada’s first individual Patient Safety Champion by Accreditation Canada and the Canadian Patient Safety Institute.

For more information see here.



PANEL DISCUSSION from 11:40 AM – 12:40 PM

Dr. Dan Horvat is an Assistant Professor in the Department of Family Medicine within the Northern Medical Program at the University of Northern British Columbia, as well as being cross-appointed as a Clinical Assistant Professor in the Faculty of Medicine at the University of British Columbia. In addition to his academic roles, Dr. Horvat is also a family physician with nearly 20 years practice experience in both urban settings in the lower mainland (Coquitlam) and rural settings in northern BC (Prince George).

Dr. Horvat has a long standing interest in health system improvement that began with concerns regarding trends in family practice that have led to decreased comprehensive, longitudinal care and negative impacts on patients and the health care system. In 2007, Dr. Horvat took on an academic role in order to focus more fully on health system, including primary care improvement. Given an initial paucity of local, provincial, or national activities aimed at addressing his concerns, Dr. Horvat began to explore the international community and has since championed the organization of events and conferences which convene local, national, and international leaders of health system change to address health system improvement activities and trends.
For more information see here.
Dr. Lawrence Yang is a family doctor and UBC clinical instructor with a private clinic in north Surrey, BC.  He is staff at SMH and is passionate about the patient experience throughout the system. Lawrence is currently a quality improvement student in the second ever cohort of the Fraser Health Physician Quality Improvement program.
 Marissa Mar, MHA, is an emerging health leader currently working at Vancouver Coastal Health (VCH). Her involvement with quality improvement began when she served on IHI UBC Chapter Executive during her master’s degree, where she piloted the first Practicum Program for the chapter. For the past two years, Marissa has worked as a Business Analyst at VCH with the Clinical & Systems Transformation Project and presently, with the Prevention team under the Office of the Chief Medical Health Officer.
Narissa Mawji, RN is a recent graduate of the UBC School of Nursing (Class of 2017). She has served as the Quality Improvement Practicum Co-Director for IHI UBC since 2016, and participated in an I-CAN Project as a part of her undergraduate training.