Carolyn Canfield, Citizen-Patient Leader, works across Canada and internationally to transform healthcare culture for better patient outcomes and professional career satisfaction. Her passion is for expanding opportunities for patients and families to partner with healthcare professionals in every aspect of care: practice improvement, service design, policy, evaluation, training and research. Frequent roles include keynote speaker, course instructor, seminar leader, patient engagement coach and strategic advisor. Carolyn’s discovery of patient safety and quality improvement began following the death of her husband in 2008 from failures in care, eight days after successful surgery, unacknowledged as a system failure and ignored for organizational learning.

Carolyn holds the position of honorary lecturer in the Department of Family Practice at the University of British Columbia. In 2014 she was recognized as Canada’s first individual Patient Safety Champion by Accreditation Canada and the Canadian Patient Safety Institute.